UK businesses are failing to engage with the workforce through social media channels, damaging their reputation as an employer of choice and their ability to attract talent, according to new research.
The survey shows that the reputation of businesses is increasingly forged online, with half (50.7%) of UK employees saying that an active social media presence is an important factor in determining an organisation’s overall reputation as an employer.
Members of so-called Generation Y (25-34 year olds) draw the strongest link between corporate reputation and social media presence, the research shows.
Over two thirds (69.2%) of Gen Y employees think an active social media presence is important for an organisation’s reputation as an employer. A fifth (19%) of Gen Y-ers look at an organisation’s Twitter feed to find out more about the organisation they are applying to – compared to just 4.9% of 45-54 year olds – and half (49.7%) follow their employer’s activity on social media channels.
Separate research from hyphen’s parent organisation, Adecco Group, showed that UK business is out-of-touch with the integration and importance of social media in the workplace. A poll of 1500 workers and 500 employers showed that well over half (59%) of employers think that access to social media at work is impacting on productivity. Meanwhile, only a third (36%) of workers subscribe to this view.