What to do when headhunters call.

The unsolicited call.

Receiving an unsolicited call from a headhunter can feel both flattering and nerve-wracking. While the contact validates your professional standing, it often catches people off guard. Understanding how to navigate these interactions effectively can make the difference between a missed opportunity and a career-defining moment.

Why have they called?

Headhunters contact multiple candidates simultaneously to gauge interest in potential roles. An initial call rarely represents a formal job offer — it is typically an exploratory conversation or an invitation to submit a CV or attend an interview. A headhunter may feel out a fair few individuals to see if they would be hypothetically or potentially interested in a new role.

Making a good impression.

Since headhunters engage with numerous candidates at once, professionals should distinguish themselves through professionalism. Treat every interaction with a headhunter as a job interview itself. Courtesy and respect can set candidates apart from competitors with similar qualifications. Conversely, unprofessional behaviour may result in removal from shortlists, potentially damaging the headhunter's reputation with their client.

The initial phone call.

First impressions significantly influence a headhunter's assessment. Common mistakes arise when candidates panic during unexpected calls. Two key concerns often surface:

• How your details were obtained: This is usually innocuous — mutual contacts, internet directories, or professional networks.
• Discussing opportunities at your current workplace: If the timing is inconvenient, you can arrange a callback at a more suitable time and location.

Rescheduling allows preparation and research into both the headhunter and their client, giving you the confidence to engage properly when the conversation takes place.

When the position is not appealing.

Rejecting an opportunity does not require dismissing the headhunter entirely. Circumstances change, and maintaining positive relationships proves valuable over the long term. A helpful approach involves suggesting alternative colleagues for the role, benefiting all parties involved. The headhunting world is smaller than you might think, and a professional response today could lead to an exceptional opportunity tomorrow.